A little clarity.
What is included with my pillow?
Each individual pillow includes its polyester-fiber insert. Items described as a duo or pair include two complete pillows. See the product page for the specific composition and dimensions.
How do I care for my pillow?
Follow the care guidance on the product page. Washable covers, velvet, bouclé, embroidery and tufted surfaces need different care. Do not wash an entire pillow unless its care instructions allow this.
Where do you ship?
We ship to the 50 United States and Washington, DC, with free standard shipping on all orders. We do not deliver to U.S. territories or APO/FPO/DPO addresses.
When should I expect delivery?
Handling is an estimated 1–2 business days, then transit is an estimated 3–4 business days after dispatch. Total estimated time is 4–6 business days, not a delivery guarantee.
What is your order cut-off?
07:00 PM CST, fixed at GMT−06:00 all year. Business days are Monday–Friday excluding U.S. federal holidays. After-cut-off and non-business-day orders start their handling reference on the next business day.
Can I return a pillow?
Request authorization within 30 calendar days of receipt. Change-of-mind returns must be unused, unwashed, in original condition and original packaging, and are returned to France at your expense. We cover return shipping for our errors, damage or defects. No restocking fee applies.
How are refunds processed?
Approved refunds are returned to the original payment method within 10 calendar days.
How can I contact Nomadyque?
Email [email protected] or use our contact form. Our address is 20 Allée Des Longs Buts, 08360 Château-Porcien, France.